BetterHelp Counseling Reviews

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From Reviewers In The Last Year

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Nov. 2021

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BetterHelp’s team of 8,000-plus therapists makes it one of the largest online therapy networks in the field. These therapists are also among the most meticulously vetted in the industry, and online user reviews confirm their specialties and expertise. Therapists communicate with clients via texts, chats, and live video, as well as through audio calls, which is something of a rarity with online counseling platforms. These advantages and more make BetterHelp stand out as the best online counseling option. Learn more about BetterHelp:

About BetterHelp Counselors

BetterHelp’s large network of counselors all have a Masters degree or a Doctorate degree, and a minimum of three years and 2,000 hours of experience. Additional accreditation varies from counselor to counselor, but commonly includes clinical social work, psychology, marriage and family therapy, and licensed professional counseling. BetterHelp’s rigorous vetting process includes exams, interviews, and proof of good standing before allowing counselors to join the platform—a process so exacting that the site claims only 15% of applicants are accepted.

After completing a brief questionnaire, BetterHelp will match you with a counselor whose background and specialties align with your therapy needs. If you ultimately feel your counselor isn’t the right fit for you, you can request a new one—and you can read profiles and user of all available therapists in an extensive directory, which is a level of transparency unmatched by other major competitors.

Frequency and Methods of Communication

Once you’ve signed up for BetterHelp and been paired with a therapist, all of your communication will occur in a virtual counseling “room.” There, you can leave messages for your counselor, and you’ll receive an email notification when they respond. Within this room, you can also schedule live chat sessions, live audio call sessions, and live video sessions.

Areas of Expertise

In addition to working through any everyday stresses in your life, you can also be paired with a counselor who specializes in areas such as trauma, grief, addiction, relationship issues, and more.

Couples’ Counseling

BetterHelp offers couples’ counseling through its sister site, Regain.us, whose messaging structure mirrors the individual counseling platform. If both you and your partner choose to try counseling together, you will share the same virtual counseling “room.”

Counseling for Teens

Teencounseling.com, another sister site of BetterHelp, serves adolescents ages 13–19. With its dedicated counseling “room” and options for text, phone, and live chatting, it’s similar to the original BetterHelp platform.

BetterHelp Costs

Betterhelp, Regain.us, and Teencounseling.com charge $40–$70 per week. Your exact weekly cost may vary based on factors such as your counseling needs, your location, and other circumstances of your life; a common weekly average is $65. For military veterans, students, people with disabilities, and unemployed or low-income clients, BetterHelp offers reduced rates, usually around $45 per week. An application for financial aid is available for those in greater need.

BetterHelp Frequently Asked Questions

How much does BetterHelp cost?

BetterHelp charges $40–$70 per week. Your exact weekly cost may vary based on factors such as your counseling needs, your location, and other circumstances of your life; a common weekly average is $65. For military veterans, students, people with disabilities, and unemployed or low-income clients, BetterHelp offers reduced rates, usually around $45 per week.

Does insurance pay for BetterHelp?

At this time, the majority insurance providers do not cover the cost of BetterHelp. Some insurance providers may provide partial coverage, but customers are still required to cover their co-pay. For information that best suits your individual needs, contact your insurance provider directly to learn more.

Does BetterHelp do coupons or free trials?

Our local teams work diligently to make sure that your order arrives on time, within our noBetterHelp sometimes offers 7-day free trials through select partners, who offer codes to their listeners or readers.

Does BetterHelp offer financial aid?

Yes. When signing up for BetterHelp, you’ll have the option to fill out the financial aid application. If you’re approved, you’ll see a dramatic decrease in your weekly cost which is normally anywhere from $40 to $70.

BetterHelp Customer Reviews

These reviews were written by current and former borrowers in the last year.