BetterHelp Counseling Reviews – Legit?

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From Reviewers In The Last Year

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Is BetterHelp Legit?

In a word, yes! Here’s why, in a nutshell:

Every counselor in BetterHelp’s large network is exhaustively vetted to ensure they’re skilled and accredited. Plus, you can read client reviews of each counselor to get a sense of what it’s like to work with them.
BetterHelp’s range of communication methods is unmatched in the online therapy field. Choose from text messaging, audio calls, or live video chats, and get in touch whenever (and from wherever) you like.
BetterHelp’s weekly rate varies, but you may qualify for a discount if you’re a student, a veteran, or are otherwise in need of financial aid.

Read on to learn more details about how BetterHelp works:

The Counselors

BetterHelp’s network of more than 8,000 counselors makes it one of the biggest online therapy networks in the field. After completing a brief questionnaire, you’ll be paired with a counselor who’s a good fit for your individual needs; counselors have their own areas of expertise, such as anxiety, parenting issues, depression, relationship troubles, trauma, and more.

Beyond their individual specialities, BetterHelp’s counselors have several important qualities in common: they all have a Masters degree or a Doctorate degree, and a minimum of three years and 1,000 hours of experience. Additional accreditation varies from counselor to counselor, but commonly includes clinical social work, psychology, marriage and family therapy, and licensed professional counseling. BetterHelp’s rigorous vetting process includes exams, interviews, and proof of good standing before allowing counselors to join the platform—a process so exacting that the site claims only 15% of applicants are accepted.

If you ultimately feel your counselor isn’t the right fit for you, you can request a new one. Plus, you can read profiles and user reviews of all available therapists in an extensive directory.

Accessibility

Once you’ve signed up for BetterHelp and been paired with a therapist, all of your communication will occur in a virtual counseling “room.” There, you can leave messages for your counselor, and you’ll receive an email notification when they respond. Within this room, you can also schedule live chat sessions, live audio call sessions, and live video sessions.

You can leave messages for your counselor at any time, from anywhere, which makes it easy to document issues in real time as they arise, and work through them later. For live chat, audio call, or video sessions, you can engage in as many as you like; all you need is to find a time that works with both your own and your counselor’s schedules.

Because all of your BetterHelp counseling happens online, it’s easy to fit it into your life, no matter your circumstances. Whether a pandemic is keeping you from visiting a counselor in person, or whether you simply don’t want to take the time to commute to and from each session, your location simply doesn’t matter. All you need to do is get in touch virtually.

Affordability

BetterHelp charges $40-$70 per week. Your exact weekly cost may vary based on factors such as your counseling needs, your location, and other circumstances of your life; a common weekly average is $65. For military veterans, students, people with disabilities, and unemployed or low-income clients, BetterHelp offers reduced rates, usually around $45 per week. An application for financial aid is available for those in greater need.

BetterHelp Frequently Asked Questions

PAYMENT

Do I have to pay for BetterHelp?

Yes, although financial aid is available for those in need. Generally, BetterHelp charges $40–$70 per week.

How much does BetterHelp cost?

BetterHelp charges $40–$70 per week. Your exact weekly cost may vary based on factors such as your counseling needs, your location, and other circumstances of your life; a common weekly average is $65. For military veterans, students, people with disabilities, and unemployed or low-income clients, BetterHelp offers reduced rates, usually around $45 per week.

Does insurance pay for BetterHelp?

At this time, the majority insurance providers do not cover the cost of BetterHelp. Some insurance providers may provide partial coverage, but customers are still required to cover their co-pay. For information that best suits your individual needs, contact your insurance provider directly to learn more.

Does BetterHelp do free trials?

BetterHelp offers 7-day free trials through select partners, who offer codes to their listeners or readers. If your favorite websites or podcasts haven’t mentioned a free trial offer code lately, the best way to find a free trial of BetterHelp is through a simple Google search. Good luck!

Does BetterHelp offer financial aid?

Yes. When signing up for BetterHelp, you’ll have the option to fill out the financial aid application. If you’re approved, you’ll see a dramatic decrease in your weekly cost (which is normally anywhere from $40 to $70).

Where can you use BetterHelp?

Anywhere you are! As long as you have an internet connection and a smartphone, tablet, and/or computer, you can access the platform wherever you are, and at any time.

HOW IT WORKS

Is BetterHelp legit?

Yes! At least, chances are overwhelmingly positive that BetterHelp will be right for you, thanks to its network of savvy and qualified counselors, the ability to message your counselor anywhere and at any time, and the platform’s affordability.

Can I trust BetterHelp?

BetterHelp’s counselors are among the most vigorously vetted in the industry. The process is so elaborate that only 15% of therapists who apply are accepted. Plus, BetterHelp’s platform is secured with client privacy in mind.

What is the best online therapy site?

BetterHelp is the best online therapy site, in light of its affordability, the high quality of its therapists, and its range of unlimited communication methods (text, audio, and video).

Does BetterHelp have an app?

Yes. Find it wherever you download apps for your computer and/or phone.

Where is BetterHelp based?

BetterHelp’s main headquarters is in the Silicon Valley area of northern California, USA.

BetterHelp vs. Talkspace

BetterHelp beats Talkspace overall, particularly because it offers more ways to communicate with your therapist (messaging, audio, and video) without any weekly or monthly limits.

What can BetterHelp help me with?

BetterHelp therapists can assist you with whatever is going on in your life right now, be it anxiety, depression, relationship troubles, or more. BetterHelp’s therapist network also includes counselors who specialize in particular areas, such as family conflicts, religion, and self-esteem.

Does BetterHelp work for teens

BetterHelp’s sister platform, TeenCounseling.com, offers all the benefits of BetterHelp with a specific focus on connecting with teenagers.

Can I get BetterHelp for couples?

Through Regain.Us, one of BetterHelp’s sister websites, couples can seek online therapy together, while reaping all the benefits of BetterHelp, including its qualified therapist network.

Are BetterHelp’s counselors qualified?

BetterHelp’s counselors subject to a complicated vetting process that includes exams, interviews, and proof of good standing before allowing counselors to join the platform. This process is so elaborate that only 15% of therapists who apply are accepted to join the platform.

Is BetterHelp a scam?

No; BetterHelp is a Better Business Bureau (BBB)-accredited business, and holds an A+ rating.

Does BetterHelp counseling work?

BetterHelp offers access to qualified therapists, with the added advantage of being able to contact your therapist from anywhere, at any time. This combination of unlimited access and excellent therapists puts clients at an advantage from the start for successful counseling sessions.

BetterHelp Customer Reviews

These reviews were written by current and former borrowers in the last year.